Urgent Help and Crisis Support (24/7)
Immediate Danger – Call 999
If life is at risk right now, or you have seriously harmed yourself (e.g., following an overdose or serious injury), please seek immediate medical help.
- Call 999: Ask for the Ambulance or Police.
- Go to the nearest Accident & Emergency (A&E) department.
24/7 National Crisis Helplines (Free & Confidential)
These services are available throughout the UK for anyone needing immediate emotional support or feeling overwhelmed.
| Service | Contact Details | Target Audience and Notes |
|---|---|---|
| Samaritans | Call 116 123 Freephone, 24/7 | A safe place to talk about anything that's troubling you. For all ages. |
| Shout Crisis Text Line | Text 'SHOUT' to 85258 (Free, 24/7) | Confidential, anonymous text support for anyone struggling to cope. For all ages. |
| NHS 111 | Call 111 and select the mental health option. | Directs you to your local urgent NHS mental health support services, available 24/7 across the UK. |
Specialist Support (Young People 16+ and Adults)
| Service | Contact Details | What they offer |
|---|---|---|
| Mind Infoline | Call 0300 123 3393 (Mon–Fri, 9am–6pm, excluding bank holidays) | Confidential information and support on mental health problems, treatment options, and where to get help. Not a crisis line — outside these hours, use the 24/7 services above. |
| CALM (Campaign Against Living Miserably) | Call 0800 58 58 58 (5pm to midnight, 365 days a year) | Offers a confidential helpline and webchat dedicated to preventing male suicide. Aimed at men of any age. |
| The Mix | Call 0808 808 4994 (4pm–11pm, 7 days a week) | Free, confidential support for under 25s. |
Accessing Local Services
Your Local NHS Mental Health Crisis Team:
The fastest way to access your local NHS crisis support is by calling 111 (and selecting the mental health option) or contacting your GP for an urgent appointment. If you are already under the care of a mental health team, please use the urgent contact number provided to you in your care plan.
Find Local Support:
You can use the Hub of Hope website to search for local and national mental health services using your postcode.